Future Retirement Success
  • Politics
  • Business
  • Investing
  • Stocks
  • Politics
  • Business
  • Investing
  • Stocks

Future Retirement Success

Business

‘Nosedive’ in HMRC service levels impacting millions of self-employed taxpayers 

by September 25, 2023
September 25, 2023
‘Nosedive’ in HMRC service levels impacting millions of self-employed taxpayers 

New research has found staggering dissatisfaction with HMRC service levels.

Those surveyed by the Chartered Institute of Taxation (CIOT) said they experienced long wait times to connect with an HMRC adviser, with 85% waiting for more than half an hour to speak with someone at the tax office. The full study can be found here.

Qdos CEO, Seb Maley, commented: “I can’t recall a time when trust in HMRC has been lower. I’m not naive enough to think that self-employed workers and businesses will ever sing the tax office’s praises, but this research paints a damning picture.

“The fact of the matter is that the problems at HMRC – which run very deep indeed – are having a hugely negative impact on millions of people working for themselves in the UK. Whether it’s the tax office’s scattergun approach to tax investigations or basic customer service, rather than helping people and businesses, HMRC is hindering them.

“The tax burden is at its highest for 70 years, while the tax system itself is needlessly complex. This, combined with HMRC’s nosediving service levels, is a constant thorn in the side of self-employed taxpayers and businesses.”

CIOT president Gary Ashford, added: “These results speak for themselves. Tax advisers and taxpayers have told us of their deep dissatisfaction with HMRC’s service levels. Poor service levels can have a significant impact on their ability to do business. Worryingly, they have little confidence that things will improve any time soon.”

Read more:
‘Nosedive’ in HMRC service levels impacting millions of self-employed taxpayers 

0
FacebookTwitterGoogle +Pinterest
previous post
Iranian president’s wife says hijab law done ‘out of respect for women’ as violators face 10 years in prison
next post
What Republican presidential hopefuls stand to gain — or lose — at second primary debate

You may also like

Manchester chicken shop boss loses £12,000 in Tesla...

February 8, 2024

Paris hotels see surge in revenue as Olympic...

August 1, 2024

‘My job is to grow this, not run...

May 19, 2025

UK retailers boosted by November sales of winter...

December 6, 2022

BP Halts Offshore Wind Projects to Refocus on...

June 27, 2024

Secrets of Success: AJ Sharp, CEO and Founder...

February 11, 2024

New North Sea licences will ensure energy security,...

July 31, 2023

Teaching AI as important as Maths and English,...

August 14, 2023

Jason DeLano Discusses His Role As a Solutions...

November 15, 2022

Jeremy Hunt rules out tax cuts and warns...

October 13, 2023

    Get free access to all of the retirement secrets and income strategies from our experts! or Join The Exclusive Subscription Today And Get the Premium Articles Acess for Free

    By opting in you agree to receive emails from us and our affiliates. Your information is secure and your privacy is protected.

    Recent Posts

    • TSA tells Americans their Costco cards won’t fly at airport security despite love for hot dogs

      June 7, 2025
    • Trump announces China will restart rare earth mineral shipments to US after productive call

      June 7, 2025
    • Musk feud presents ‘unprecedented’ dynamic compared to past Trump disputes: expert

      June 7, 2025
    • Snub of Musk’s NASA nominee ally preceded sudden ‘big, beautiful bill’ criticism, Trump feud

      June 6, 2025
    • Supreme Court rules DOGE can access Social Security information

      June 6, 2025
    • US sanctions money laundering network aiding Iran as regime faces nuclear reprimand at IAEA

      June 6, 2025

    Categories

    • Business (8,149)
    • Investing (2,019)
    • Politics (15,558)
    • Stocks (3,134)
    • About us
    • Privacy Policy
    • Terms & Conditions

    Disclaimer: futureretirementsuccess.com, its managers, its employees, and assigns (collectively “The Company”) do not make any guarantee or warranty about what is advertised above. Information provided by this website is for research purposes only and should not be considered as personalized financial advice. The Company is not affiliated with, nor does it receive compensation from, any specific security. The Company is not registered or licensed by any governing body in any jurisdiction to give investing advice or provide investment recommendation. Any investments recommended here should be taken into consideration only after consulting with your investment advisor and after reviewing the prospectus or financial statements of the company.

    Copyright © 2025 futureretirementsuccess.com | All Rights Reserved