Welsh IT and technology solutions specialist Team Metalogic has been named one of the world’s top 200 managed service providers, achieving 187th place in the prestigious MSP 501 list compiled by Channel Futures.
The Caerphilly-based firm is the only Welsh company to feature in the 2025 rankings, placing 11th across the UK and Europe. The MSP 501 is regarded as the global benchmark for excellence in the sector, recognising the most successful and innovative providers based on growth, recurring revenues, service innovation and client outcomes.
With more than 150,000 managed service providers worldwide, competition for a spot on the list is fierce. The global market, valued at nearly $300 billion in 2023, is forecast to more than double by 2030.
In addition to its overall ranking, Team Metalogic has also been named to the Next Generation MSP list, a select group of providers recognised for embracing emerging technologies and pioneering service models.
Founded in 2003 by CEO Mike Parfitt with “one laptop and one desk”, the company now employs 17 people and generates annual revenues of £2.2 million. It works with ambitious clients across regulated and growth-focused sectors such as community banks, investment firms, law practices, dental businesses, retail and healthcare. Recent successes include helping one dental practice increase turnover fifteenfold through strategic technology planning.
Parfitt said the accolade was both a proud moment for Wales and recognition of his team’s long-term commitment “The MSP 501 is recognised as the global benchmark for excellence among managed IT service providers. To represent Wales on a global stage and see our name alongside some of the biggest providers in the industry is an honour.
This recognition is about our results, but the real reason we achieve them is our people. Our culture, our shared purpose and our commitment to building long-term relationships are what make the difference.”
He added that Team Metalogic’s role has evolved from providing traditional IT support to acting as a strategic growth partner: “Whether a client has two employees or two hundred, we align the right technology to their goals so they can grow faster, work smarter and do it more sustainably. That’s why I believe we’ve been recognised as a Next Generation MSP.”
Parfitt said the firm’s strong culture was what drove both client loyalty and staff retention.
“You can have the best technology in the world, but it’s the people who make it work. Our team’s drive, care and shared sense of purpose are our real differentiators. They’re the reason clients stay with us, trust us, and grow with us.”
He concluded: “To rank 187th in the world and 11th in the UK and Europe is something we’re hugely proud of. With more than 150,000 managed service providers globally, it’s a real achievement to stand out at this level. It reflects not only how far we’ve come, but also the trust our clients place in us every day.”
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Welsh IT firm ranked among world’s top 200 managed service providers